Frecuent Asqued Question (F.A.Q.)


1. Is Dunkam 360 compatible with my iPhone?

No, Dunkam 360 is only compatible with Android devices at this time.

2. Is my Android smartphone compatible with Dunkam 360?

Yes, as long your smartphone complies with the following requirements:

  • It is an Android smartphone with USB OTG support
  • You have a Facebook account (only for sharing)
  • You have Gmail and YouTube accounts (only for sharing)

Even if your smartphone may not be listed here, it should work with Dunkam 360:

  • Nexus 5
  • Nexus 6
  • Nexus 5X *Need Usb-Type C OTG
  • Nexus 6P *Need Usb-Type C OTG
  • Xiaomi RedMi 2
  • Oneplus
  • Motorola Moto G
  • Samsung s7
  • Samsung s7 Edge
  • Tablet Nexus 7
  • Tablet Asus P01Y

3. How long does it take to receive delivery of Dunkam 360?

It will be calculated during shopping process based on delivery destination

4. What is Dunkam 360´s Guarantee?

1 year Guarantee

5. I have connected Dunkam 360 to my smartphone and nothing happens.

You must previously download the Dunkam app from Google Play Store

6. It does not allow me to share videos through YouTube, what’s wrong with my account?

In order to stream video through YouTube, you must link your Gmail account to your smartphone.
More info here: Youtube Support